service contract

I have just discovered that my newish boiler ( one year old) has been installed in such a way as to make it unserviceable. We asked the company that installed it to give it its annual service, which is required to fulfil the warranty. The engineer came in, took one look at it and said he...

Looking at this list of exclusions does this list cover the majority of combi boiler faults so they wouldn't have to pay out for most faults? I was actually looking for just a boiler service from a local company but out of 3 companies contacted via the Worcester website of approved installers...