texecom comip iphone app

so I installed my texecom 48w into my house a few months ago preogrammed it in and everything has worked perfectly so far. Until today I set up the com ip to get access via my phone etc. After setting up the IP address and setting up the app I went to set the alarm. When I got to set it just...

Hi all, Ive Installed a Texecom Premier Elite 48W panel with a CEJ-0001 Premier Elite COMIP installed. Im having several issues with the iPhone app, I get pushed notification's if the alarm has sounded, but unable to access keypad via my iPhone or arm/un-arm via the app, any help much...