Hi,
Hope this is posted in the right place and that someone can help with a problem that I am having with my Accenta alarm system. Basically, we have just moved into a new house with one of these systems already installed (The system has Accenta written on it, however, there is none of the screens on it or anything, just the basic buttons, zones etc).
Anyway, the two sensors that we have are on the front door and the back door. The front door has what I can assume is two magnetic conductors (hope thats correct) and is set to Zone 1 and this zone works perfectly well - I set the alarm and if you walk in, don't put in the code, alarm sounds.
The problem is with the back door. This has another two of the magnetic points with a wire coming from one of them and enters into a little box on the wall next to the door that requires a battery. No matter what I try, I cannot get this specific zone to set off when the alarm is set and i open the back door. The strange part is that there is a button on this little box that if pressed, when the alarm is set, will trigger the full house alarm and show up on the main keypad as zone 4.
So in my absolute beginner eyes, this zone on the back door appears to be connected to the main system and keypad, but will not trigger when the actual back door opens, only when the button on the little box is pressed.
I hope that I have explained this well and would appreciate any help at all,
thanx in advance, charlie
Hope this is posted in the right place and that someone can help with a problem that I am having with my Accenta alarm system. Basically, we have just moved into a new house with one of these systems already installed (The system has Accenta written on it, however, there is none of the screens on it or anything, just the basic buttons, zones etc).
Anyway, the two sensors that we have are on the front door and the back door. The front door has what I can assume is two magnetic conductors (hope thats correct) and is set to Zone 1 and this zone works perfectly well - I set the alarm and if you walk in, don't put in the code, alarm sounds.
The problem is with the back door. This has another two of the magnetic points with a wire coming from one of them and enters into a little box on the wall next to the door that requires a battery. No matter what I try, I cannot get this specific zone to set off when the alarm is set and i open the back door. The strange part is that there is a button on this little box that if pressed, when the alarm is set, will trigger the full house alarm and show up on the main keypad as zone 4.
So in my absolute beginner eyes, this zone on the back door appears to be connected to the main system and keypad, but will not trigger when the actual back door opens, only when the button on the little box is pressed.
I hope that I have explained this well and would appreciate any help at all,
thanx in advance, charlie