Hi all,
I'm getting an additional line installed soon and would like some info on how BT will go about connecting it.
In getting an additional line will this involve a new drop cable from the telegraph pole to my junction box on the external facia and then into the existing internal junction box - or will they put a new cable in and run it into an additional internal junction box, therefore giving me two junction boxes running to two master sockets?
Also my existing drop cable runs through the door frame, will the engineer refuse to run another drop cable through the same route, as it looks like the existing one was put in around the door frame as supposed to through it.
I was hoping to propose that the master socket cables x2 (vain hope I'll get a nice engineer that will move the existing master aswell as place the new one where I want it) be ran through a small hole in the wooden floor, through the floorboards and I will then get underneath the floors and drag the cables the whole 3-4m to underneath the staircase, where all the CAT5 cables are located.
If I haven't explained very well please let me know!
Thanks
I'm getting an additional line installed soon and would like some info on how BT will go about connecting it.
In getting an additional line will this involve a new drop cable from the telegraph pole to my junction box on the external facia and then into the existing internal junction box - or will they put a new cable in and run it into an additional internal junction box, therefore giving me two junction boxes running to two master sockets?
Also my existing drop cable runs through the door frame, will the engineer refuse to run another drop cable through the same route, as it looks like the existing one was put in around the door frame as supposed to through it.
I was hoping to propose that the master socket cables x2 (vain hope I'll get a nice engineer that will move the existing master aswell as place the new one where I want it) be ran through a small hole in the wooden floor, through the floorboards and I will then get underneath the floors and drag the cables the whole 3-4m to underneath the staircase, where all the CAT5 cables are located.
If I haven't explained very well please let me know!
Thanks