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- 19 Sep 2004
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!8 months ago I had a building extension done, at the same time I had my ensuite, bathroom and cloakroom fully refurbished. Sinks toilets showers bath tiles floor etc and I upgraded to an Oso unvented hot water system.
To cut a long story short after numerous visits back by the plumbing company and a representative from oso, it has been decided that my water company does not supply me enough flow of water for the system to work properly. I had the water company out to check flow and pressure and both are within the tolerances of service.
My problem is Oso say the only way they can guarantee the system will work properly is by have an accumulator tank fitted, at a cost of nearly £800, the plumbing company say they will fit the accumulator (2-3 days work ) for nothing if I but the accumulator.
Do you think that the plumbers should pay for the accum. also? I would not have had the system fitted in the first place if the cost would have been £800 extra. The plumbing company is only small, not cowboys as the quality of their work is excellent. They are approved british gas installers, corgi registered ( I have checked this) ACS credited, benchmark and city and guilds.
Opinions please
______________________
Moderator
seek legal advice
To cut a long story short after numerous visits back by the plumbing company and a representative from oso, it has been decided that my water company does not supply me enough flow of water for the system to work properly. I had the water company out to check flow and pressure and both are within the tolerances of service.
My problem is Oso say the only way they can guarantee the system will work properly is by have an accumulator tank fitted, at a cost of nearly £800, the plumbing company say they will fit the accumulator (2-3 days work ) for nothing if I but the accumulator.
Do you think that the plumbers should pay for the accum. also? I would not have had the system fitted in the first place if the cost would have been £800 extra. The plumbing company is only small, not cowboys as the quality of their work is excellent. They are approved british gas installers, corgi registered ( I have checked this) ACS credited, benchmark and city and guilds.
Opinions please
______________________
Moderator
seek legal advice
