Alarm service

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Location
Hampshire
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United Kingdom
Hi guys, i'm thinking of getting someone in to service my alarm system. What exactly would constitute a FULL service?
 
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First a clean and dust of all pir sensors. Followed by a visual inspection of all other sensors.
Then a system test to look for any flagged tampers or faults.
A line test if it is a monitored system.
Then a battery test within the system EOL.
This should include a voltage drop test of the backup battery.
When all that is complete and any neccessary parts have been swapped a full walk test and system test.
Should take half an hour or so.
 
thanks for that. would they have to test the tamper and battery in the bell box?
 
thanks for that. would they have to test the tamper and battery in the bell box?

The tamper in the bell box will have been tested with the panel test. If it was registering a fault you would already know as the siren would be activating - unless....the siren back up battery had failed and the mains power was off..see next
As far as testing the bell box battery. Technically It should be tested but generally it isn't as it is seen to be working.
You can test wether the battery in the siren is working by activating an alarm and then disconnecting the mains power to the Endstation.
If the external siren stops when mains power is removed then the back up battery has failed.

These tests should be done as mentioned but I hear reports of some services consisting of a 15 minute flying visit where the system is just checked for logged panel faults and a visual inspection only is carried out.

The worst case scenario is if the mains power fails and the system is simply dead. This must be definately checked.
 
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You can test wether the battery in the siren is working by activating an alarm and then disconnecting the mains power to the Endstation.
If the external siren stops when mains power is removed then the back up battery has failed.

That would not work since the panels back battery will take over. If its dead then that test would work.
 
You can test wether the battery in the siren is working by activating an alarm and then disconnecting the mains power to the Endstation.
If the external siren stops when mains power is removed then the back up battery has failed.

That would not work since the panels back battery will take over. If its dead then that test would work.

Sorry I meant disconnect the mains and the battery in the endstation. You are quite correct.
 
"As far as testing the bell box battery. Technically It should be tested but generally it isn't as it is seen to be working."

.. and there's the difference between DiY, an alarm engineer who thinks he knows it all, a one man band who just wants to get out with the money and a professional company/engineer.

There are standards to be adhered to, not doing doing the correct testing "as it is seen to be working" is wrong, no excuse, a cowboy.

I'll now wait for the excuses.
 
Sorry I meant disconnect the mains and the battery in the endstation. You are quite correct.


NEVER DISCONNECT BOTH YOUR MAINS AND YOUR BATTERY DURING A SERVICE TEST.


Please stop pretending to be trade, thank you.
 

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