Sorry Lazlow, but asking for advice on this site, means you need to take the good with the bad. It's good that you've sorted things out with the chippy, but it shouldn't have got to that point in the first place, as a good chippy will not only know how to work with wood, but how to deal with the environment he's got to work with as well. It's not enough to say that he's doing what the customer wanted, because if he'd done that, and done a good job as well, you wouldn't be asking for advice here would you. Hopefully he'll do a more acceptable job this time, and if this makes you query what you expect in future jobs, then this will have been a worthwhile excercise.