I live in an old flat circa 1860s and we have a lead mains water pipe that runs from the basement flat to my top flat. This is the communal mains pipe that will go out into the street as supplied by the water company.
A leak has appeared from a tiny hole in this communal mains pipe close to my ceiling and I realise that as the pipe is in our property it is our responsibility to repair it. Only problem is that because these are old flats there aren't any internal stopcocks and the water company cannot find the outside mains stopcock either. The only option would be to turn off the water supply to the whole street which obviously we don't want to do. However the plumber can't do any repairs until the water is off.
The water company are coming back on Wednesday to have another search but the leak is getting worse and I don't really know where I stand. If they don't manage to locate the stopcock then what options do I have, if any? The water company told me on the phone last week that they may want to try digging up different parts of the road in order to find it but this would take weeks if not months in which time this leak is getting worse and worse and has even started affecting the flat below.
Whilst I'm not looking for "the answer" per se I'm just confused as to what responsiblity the water company have to help me sort this and if they are unable to offer anything do I have a right to ask them to temporariliy turn the street mains off so that this can get fixed and for them to attach a stopcock for our property?
Unfortunately these are old flats and we've never had the need to turn the water off so it's not something that anyone has dealt with before. I also asked next door who have the same set up and they are none the wiser also.
(FYI there is no management company to ask as we are self run.)
If anyone has any ideas I would be ever so grateful.
A leak has appeared from a tiny hole in this communal mains pipe close to my ceiling and I realise that as the pipe is in our property it is our responsibility to repair it. Only problem is that because these are old flats there aren't any internal stopcocks and the water company cannot find the outside mains stopcock either. The only option would be to turn off the water supply to the whole street which obviously we don't want to do. However the plumber can't do any repairs until the water is off.
The water company are coming back on Wednesday to have another search but the leak is getting worse and I don't really know where I stand. If they don't manage to locate the stopcock then what options do I have, if any? The water company told me on the phone last week that they may want to try digging up different parts of the road in order to find it but this would take weeks if not months in which time this leak is getting worse and worse and has even started affecting the flat below.
Whilst I'm not looking for "the answer" per se I'm just confused as to what responsiblity the water company have to help me sort this and if they are unable to offer anything do I have a right to ask them to temporariliy turn the street mains off so that this can get fixed and for them to attach a stopcock for our property?
Unfortunately these are old flats and we've never had the need to turn the water off so it's not something that anyone has dealt with before. I also asked next door who have the same set up and they are none the wiser also.
(FYI there is no management company to ask as we are self run.)
If anyone has any ideas I would be ever so grateful.