Looking for some help with the availability of a replacement seal for the sealed chamber front panel on an Ariston Eurocomb SX20 MF FICE
The panel at present has a black silicone seal apparent under the metal frame and my service engineeer is unwilling to remove the panel by cutting this seal in case there is any damage caused (for which they would be liable) as Ariston have advised that there is not a replacement seal / gasket for this panel.
Ariston have said '...replace the seal by using a heat-proof silicone...' but will not provide written advice of this as they do not want to be '....liable for any damage.....'
None of the diagramatic views for this boiler show a gasket as a seperate item to replace one already in place, and I can not find any info to say that silicone is the original seal - so I am I stuck in the proverbial hard place ? Do I have to idemnify the engineeer and just say I'll take the risk eg they damage the panel as the present seal is so firmly in place, or is there a specific gasket made to fit the shaped panel for this unit that I can obtain and have fitted?
Any suggestions would be appreciated...
The panel at present has a black silicone seal apparent under the metal frame and my service engineeer is unwilling to remove the panel by cutting this seal in case there is any damage caused (for which they would be liable) as Ariston have advised that there is not a replacement seal / gasket for this panel.
Ariston have said '...replace the seal by using a heat-proof silicone...' but will not provide written advice of this as they do not want to be '....liable for any damage.....'
None of the diagramatic views for this boiler show a gasket as a seperate item to replace one already in place, and I can not find any info to say that silicone is the original seal - so I am I stuck in the proverbial hard place ? Do I have to idemnify the engineeer and just say I'll take the risk eg they damage the panel as the present seal is so firmly in place, or is there a specific gasket made to fit the shaped panel for this unit that I can obtain and have fitted?
Any suggestions would be appreciated...