I had to help a client today who had gone overdrawn by£483 and had incurred bank charges.
I spoke to the bank's rep who informed me that they would be charging the lady £252 per month in interest and other charges!!!!!!!!!!
Going against CAB policy I informed him that their charges were scandalous and that I would be advising my client to cloose her account immediately. That did the trick and he agreed to waive the 2 months fee and would change the account to a different one that only charges £15 per month if overdrawn.
Just goes to show what you can do when you challenge people.
I hate banks!
I spoke to the bank's rep who informed me that they would be charging the lady £252 per month in interest and other charges!!!!!!!!!!
Going against CAB policy I informed him that their charges were scandalous and that I would be advising my client to cloose her account immediately. That did the trick and he agreed to waive the 2 months fee and would change the account to a different one that only charges £15 per month if overdrawn.
Just goes to show what you can do when you challenge people.
I hate banks!