Basin plug won't tighten

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Hi all

Am fitting my hand basin in the new bathroom and the push basin plug I have will not tighten up.

As can be seen in the picture below, this is taken from underneath the sink. I have tightened the gold plate up to maximum but there is still a gap of a couple of cm above, so the plug is loose



In the picture below, I have pushed up the plug from underneath the sink so it fits flush, leaving a gap as an be seen below:


Does anyone have an idea how I can make this plug fit tight to the basin, ie, tightened up fully from underneath. I have two o-rings, one for above and one for below the sink hole.

Many thanks
 
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I'm assuming the sink does not have an integral overflow built into the ceramic?

In which case you need an unslotted waste. You have bought a slotted one.

CW2-p.jpg
 
You connect the bottle trap directly to the waste.

Yes it's unslotted that you need, will have a thread all the way up and no 'slot' for the overflow. Not quite sure why the link shows a slotted one but I think it's just ToolStation scrimping on photos as usual.
 
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