baxi solo2 fan burning out

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Hi I've got the above fan & tried to replace it under warranty only to be told that my boiler is overheating & that was the reason it burnt out....consequently the warranty was no good...I don't really understand how the boiler can overheat & what if anything can I do about it
 
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How old is your boiler, I thought they stopped making the Solo 2 years ago (I could be wrong though)
 
Who came to that conclusion? Surely the overheat would have tripped?
Was the cooling fan fitted to the fan motor? Was it fitted correctly in the 1st place. Gaskets intact etc. Who fitted the new fan? Lots of questions I know, but these fans are normally reliable.
 
answer to the 1st post .. I don't know maybe 10yrs
2nd post ..It was a recon fan from all spares direct .. It was them that told me that it wasn't a problem with the fan & refused to replace it under the 1 yr warranty... I fitted it myself the third one since new ... Yes the gaskets were OK .. not sure what you mean regarding cooling fan??
 
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It was a recon fan from all spares direct .. It was them that told me that it wasn't a problem with the fan & refused to replace it under the 1 yr warranty... I fitted it myself the third one since new.

:rolleyes:
 
answer to the 1st post .. I don't know maybe 10yrs

2nd post ..It was a recon fan from all spares direct .. It was them that told me that it wasn't a problem with the fan & refused to replace it under the 1 yr warranty... I fitted it myself the third one since new ...

Yes the gaskets were OK .. not sure what you mean regarding cooling fan??

Well, firstly only a gas registered person should be replacing the fan.

Secondly, anyone seeing so many fans failing would realise there is another fault causing overheating.

Thirdly, All Spares Direct are repairing fans and the use of these is contrary to the gas safety regulations which specifies that only appreoved gas parts should be used. The use of repaired fans is NOT approved by the manufacturer.

Fourthly, if you had seen those people you would know that they dont look like customer friendly people likely to be very helpful when one of their repaired parts fails!

In this case, based on the history you have described, I agree with their decision.

Why not get a proper gas registered engineer to repair the boiler?

Tony
 
It was a recon fan

I fitted it myself the third one since new ... Yes the gaskets were OK .. not sure what you mean regarding cooling fan??

Oh Dear

Get an rgi to provide and fit a new fan and check the boiler
 
well thanks for all your replies... firstly the first fan I fitted was because my CH broke down on Xmas eve .. everywhere was closed or doing inventory but I was lucky to find a plumber who had an old boiler & sold me its fan... which I fitted myself as there was no one else... hey this is not rocket science & why I would need a corgi bloke when it's an electrical problem I don't know..when that finally packed in I installed the one that's packed up on me now... I understand you all gotta look after your jobs but this has nothing to do with the gas supply... probably got you all ticked off now.. if I knew that the only advice I'd get was get a corgi bloke I wouldn't have bothered you
 
@ Agile

The use of repaired fans is NOT approved by the manufacturer

Naturally they don't approve repaired fans because that represents a direct loss to their very lucrative spares business.

There is for lots of consumers the difficult task of deciding whther regulation is sensible and safe or simply a product of ****tish discussions in Brussels which carry hugely increased cost ( viz forbidden parallel imports from outside the EU , principally Tesco )

In the same way that Gas-safe installers hate unapproved installers, consumers hate manufacturers who rip them off with the "only genuine parts" stricture. If it's legal , it ought to be legal to fit it and legal means approved by the national body and not the manufacturer.
 
which I fitted myself as there was no one else... hey this is not rocket science & why I would need a corgi bloke when it's an electrical problem I don't know..when that finally packed in I installed the one that's packed up on me now... I understand you all gotta look after your jobs but this has nothing to do with the gas supply... probably got you all ticked off now.. if I knew that the only advice I'd get was get a corgi bloke I wouldn't have bothered you

Thats exactly the point! You dont know because you are not gas trained!

Do you really believe that we are going to give you advice contrary to the gas safety regulations ( which is law ) and also contrary to the rules of this web site?
 
well thanks for all your replies... firstly the first fan I fitted was because my CH broke down on Xmas eve .. everywhere was closed or doing inventory but I was lucky to find a plumber who had an old boiler & sold me its fan... which I fitted myself as there was no one else... hey this is not rocket science & why I would need a corgi bloke when it's an electrical problem I don't know..when that finally packed in I installed the one that's packed up on me now... I understand you all gotta look after your jobs but this has nothing to do with the gas supply... probably got you all ticked off now.. if I knew that the only advice I'd get was get a corgi bloke I wouldn't have bothered you
actualy it has lot to do with gas suply it get rid of the burnt gas
and to get to it u brake the combustion rope seals which is safty aspect of the boiler and remove heat resintant panel to get to the fan
 
I replaced both gaskets the last time I changed it plus I have a carbon monoxide detector I bought from Amazon for £20... what you people don't seem to understand is that not everyone can afford to call out a repairman... for a new fan & someone to install it would have cost me over £200
 
OP, please accept that the case seals on a room sealed boiler must be tested and checked for integrity every time they have been disturbed, along with 4 other safety checks prescribed by law in the Gas Safety Regulations.
Also accept that the consequences of getting it wrong can include death of the customer and/or their family.
Please also accept that many more people die each year from the poisonous effects of flue gases than from gas explosion.

So the gas carrying parts argument includes methane gas AND the flue system containing products of combustion.

That said, are you sure the "seals" you mention are good? hot flue gases leaking into the boiler casing will overheat the fan, and cause the air pressure switch pipes and connections to go brittle. If that's what you find then do the safe and sensible thing, and get an experienced gas fitter (Gas Safe registered) to complete the job for your family's safety. Save some money by changing your car's oil yourself, decorating too - but please, not gas work!
 

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