Bent Double glazed unit

Joined
3 Dec 2009
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Location
Staffordshire
Country
United Kingdom
Can anyone help. I have just moved into a house and never noticed from the outside that the kitchen window UPVC has a bend in it so it looks like it is smiling. On the inside it is the same and water trickles in. When i removed the plastic edging strips there was a huge hole above the frame. I have tried to fill it but it seem endless and the water still comes in. The guy next door told me that when the previous owner replaced the steel window in the bedroom above the kitchen him and a mate did it. Outside that bedroom window the are hexagonal felt strips which seem to be bulging out but that window or bedroom is not damp or leaking. We payed £450 for a survey but apparently that would not have picked up structural faults that would have been £750. Can i do anything about it or is the front of my house going to fall down. i am so worried and not only for safety but for the fact I get the feeling it is going to be very expensive and it is money I don't have. Any advice would be seriously welcome. Thanks
 
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Well the good thing is the window is always happy.

You need to take 2 pictures, one of the window and one standing back showing the window and surrounding house/roof and then we can help u.
 
Probably the huge hole that you have discovered is the cavity, between the two leaves of brickwork? Usually the new window would be set slightly forward of that and closed from inside...so that sounds like nothing to worry about.
So, is it the outer window sill thats smiling? Maybe the 'fitter' has secured it (incorrectly) by fixing through the bottom window frame into the sill, causing it to bow downwards.
John :)
 
Probably the huge hole that you have discovered is the cavity, between the two leaves of brickwork? Usually the new window would be set slightly forward of that and closed from inside...so that sounds like nothing to worry about.
So, is it the outer window sill thats smiling? Maybe the 'fitter' has secured it (incorrectly) by fixing through the bottom window frame into the sill, causing it to bow downwards.
John :)

It is inside and out that are bent across the top of the frame. Would it be that simple that it has just been fixed in wrong?
 
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I think it must have been...ideally the sill of the window frame should sit perfectly on the brick or stone sill...if there were any gaps, they should have been attended to first - its not a good idea to bend upvc frames! The frame would then be fixed through the sides - not through the top and bottom.
I should have said in my first post that the cavity hole you uncovered would have been particularly visible above the top of the window frame.
Get hold of a long straight edge, and use it to let you see which frame members are distorted.
John :)
 

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