Boiler rumbling and cutting out, especially when cold

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2 Dec 2012
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Hi,

I had a new boiler fitted in December, my house pretty much got re plumbed at the same time. The boiler is a Potterton Titanium 28HE.

Occasionally, when running the hot tap especially on full flow, the boiler will start rumbling and the burner light goes off, it tries to re light, rumbles, and carries on in a loop. The trick to get it to work seems to be running the hot tap very low, then the boiler will light up and the water gets hot, then slowly increasing the flow. Just once it has come up with a fault code - E133 Gas supply fault. It does occasionally do it for the CH as well (noticed this last night while sat in the bath!) It seems to happen more when it's cold outside for some reason as well. The plastic condensate drain runs internally to the soil stack, there is a copper pipe poking straight through outside as well.

I had the plumber back who said the non-TRV'd rad in the bathroom had been turned down on one side and that was the cause of the problem, as it was overheating and the heat had nowhere to escape. I wasn't sure how that would work being as it mostly did it for hot water and not CH. He mentioned if it did it again he could put a bypass loop under the floor or something like that.

I've got him coming back, but I suspect he might try and fob me off with some nonsense again. I know discussing gas things is frowned upon, but does anyone else have an opinion on what might be happening here so I'm armed with at least some information for when he gets here?
 
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you had a new boiler fitted. How long did they spend powerflushing the system to get all the sediment out of the pipes and radiators, before fitting the new boiler?
 
you had a new boiler fitted. How long did they spend powerflushing the system to get all the sediment out of the pipes and radiators, before fitting the new boiler?

I wasn't in when it happened, I had my whole house gutted and totally re done, the plumbing side was done over the space of a couple of weeks. The rads and all the pipework from the water meter upwards are all brand new if that helps, and various filters have been installed too.
 
It doesn't sound like its a water/circulation problem. With the E133 error I would say the gas valve may need adjusting. The co/co2 ratio may be out when in high fire (when hot tap on full) and works ok in low fire (running hot tap slow).

Get the installer back, or any other gas safe engineer
 
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Was this a job by a builder using non gas registered people?

Did they complete the Benchmark certificate?

Tony
 
Just to follow this up, I eventually got the guy back, who came with someone else who was the 'gas man' - I'm guessing he had to pay him to come out which was why he tried to fob me off with nonsense. Various adjustments have been done, apparently the pressure coming in is a shade low poss due to old service pipe and advised to contact gas board if it recurrs. Apparently he 'forgot' to register it but assured me he'd do it now, he left a ticket with some readings which also had his name and number so I can go direct if there's any trouble now...
 

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