Bosch Exxcel 1600 Express heater fault

[Space cat]

Hi everybody, I just want to check something before I end up with pieces of washing machine all over the floor.

The machine in question works perfectly on a cold wash but anything that needs heat continues on the wash cycle (with the timer reading 0.01) until it's switched off.

I took the top off. I took the back off. I turned it on its side and took the bottom off. That was when I found the heater element and, as expected, it's open circuit. I'm putting it all back for now until I can get a new element but here's the question: When (or if) I get one, do I have to take the front off the machine to get in? I don't want to remove more bits than I have to then find that it leaks because I broke a water seal.

PS: In addition to the heater wires and earth, there are two small gauge wires leading to some kind of connector. Is this the temperature sensor?

PPS: The model number is WAE32464UK. Any advice will be greatly appreciated. Thanks in advance.

 

[zipper]

You have to take the front off to change the element on this model...but it isn't as bad as it sounds. The 2 small wires belong to the NTC sensor.
All is explained here http://www.youtube.com/watch?v=PMYM_j8Uoyk

 

[Space cat]

Thanks zipper. Brilliant video!

PS: I'd better check the resistance of the temperature sensor too in case it's gone O/C.

 

[tq8189]

Hi all.
I have a similar problem to Space Cat ...

My Bosch Excel 1600 is also getting stuck on 0.01 on the timer but it does eventually finish the wash , maybe after showing 0.01 for up to one extra hour.

Any thoughts on what could be causing this?

Many thanks in advance

 

[zipper]

Does it heat...yes/no/maybe?