Bosch WFF2000 - Door won't open!

[De1b0y]

Can some kind person let me know where I can get access to the manual door release catch so I can empty the machine?
Maybe someone could suggest why the door won't open. I read in another thread about a solenoid needing replacing. Is this the answer, and is it an easy task to do?
Many thanks
De1b0y

 

[Sleepyhead]

There is no manual door release.
If there's no water in the machine, get a piece of string, feed it into the door on the side it opens at, get the string around to the opposite side and pull back a little, the door should open.
If there's water in the machine, drag it out and drop the drain hose into a basin to drain the water off first.

 

[De1b0y]

Thanks very much. The fault seems to be intermittent; I set it to rinse&spin again and the door opened. Will try the string trick next time when it finally gives up. Is the fault in a dodgy solenoid?
Thanks again
De1b0y