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Hi,
I have a BPT Came XTS Wifi 7 which has been working fine for around 3 years. It's developed a fault and I wonder if anyone can help. I've attached a video.
When someone presses the entry panel, which is hard wired from the gate, about 50% of the time it will ring the XTS monitor in the house and 50% it wont. Every time you press the panel by the gate it lights up and makes the ring sound like it should. When it does ring the XTS in the house, it shows up on the monitor but you can't actually answer and it says call failed. When I try and call the panel at the gate from the XTS in the house, as shown in the video, it just says call failed.
I put a multi-meter on the XTS connections, the positive and minus were 17.7V and the "BB" connection was 16.3V. Any help would be greatly appreciated.
Thank you (VIDEO - Link to video )
I have a BPT Came XTS Wifi 7 which has been working fine for around 3 years. It's developed a fault and I wonder if anyone can help. I've attached a video.
When someone presses the entry panel, which is hard wired from the gate, about 50% of the time it will ring the XTS monitor in the house and 50% it wont. Every time you press the panel by the gate it lights up and makes the ring sound like it should. When it does ring the XTS in the house, it shows up on the monitor but you can't actually answer and it says call failed. When I try and call the panel at the gate from the XTS in the house, as shown in the video, it just says call failed.
I put a multi-meter on the XTS connections, the positive and minus were 17.7V and the "BB" connection was 16.3V. Any help would be greatly appreciated.
Thank you (VIDEO - Link to video )
