I have recently noticed a crack running from the corner of an upstairs window (new) vertically down to the top corner of our patio doors(existing). The crack runs through a couple of bricks but is 1-2mm wide at it's widest. There are no cracks above the upstairs window at all and no other cracks visible anywhere else on the outside of the house.
We had UPVC windows put in about 18 months ago and (whilst we only spotted this recently) looking back at old photos this crack started to appear about 3-4 months after installation of the new windows. There is a matching crack in the plasterboard on the inside which we did notice immediately, but assumed this was only superficial (there was a fair amount of plasterboard damage during the installation).
I have queried this with the windown installers and they are claiming no responsibility citing subsidence as the likely cause.
One comment they had during the visit was that it looked like there may be no lintle on the upstairs windows......
So - what I'm after is any advice as to what the likely cause is (I can get a photo up here if it's useful), which will lead me towards how to proceed?
Many thanks in advance!
We had UPVC windows put in about 18 months ago and (whilst we only spotted this recently) looking back at old photos this crack started to appear about 3-4 months after installation of the new windows. There is a matching crack in the plasterboard on the inside which we did notice immediately, but assumed this was only superficial (there was a fair amount of plasterboard damage during the installation).
I have queried this with the windown installers and they are claiming no responsibility citing subsidence as the likely cause.
One comment they had during the visit was that it looked like there may be no lintle on the upstairs windows......
So - what I'm after is any advice as to what the likely cause is (I can get a photo up here if it's useful), which will lead me towards how to proceed?
Many thanks in advance!