Bristan shower

[annie42]

Hi - I have a Bristan Helena shower which is part of the Heritage range. It's less than two years old but we can get no hot from it. We are assuming the thermostat has gone and we need to replace it. My question is could it be anything else? I don't want to but a new thermostat to find that was not the problem. Many thanks

 

[Dan Robinson]

Details please -

Exposed or concealed shower?

How is the hot water supplied and at what temperature does it arrive at the shower?

 

[annie42]

Hi Dan - I think it is concealed. Looking at it there is just the controls on view and the shower head is fixed seperately above it. My plumber who is too busy to come and look says if it is the thermostat it can be accessed from the controls at the front. The water is piped direct from the mega flow tank on the ground floor. It is'nt a seperate shower but over the bath. There is no problem with the bath water. I don't know what the temperature is set to, only that when we switch the shower on the water is only lukewarm. It is less than two years old but I did'nt keep proof of purchase.

 

[Dan Robinson]

Does sound like the cartridge has gone - probably easy enough to do once it has been sourced.

 

[annie42]

Many thanks Dan - by cartridge do you mean the thermostat? Sorry I know it must be hard to soar like an eagle when you're surrounded by turkeys!

 

[Dan Robinson]

Yep...

gobble gobble gobble gobble

 

[annie42]

Many thanks - is it something we could do ourselves without waiting for the plumber? I know enough to know I have to turn the water off first!!

Tina Turkey

 

[Dan Robinson]

Probably. Can you change a car tyre?