Can anyone identify this shower/bath control? (end my nightmare)

[rosielx]

Installed following a house fire in 2007. It's a vertical unit with three dials which I think is called a bath shower divertor. There's no brand name on the dials or front plate. A plumber has tried to remove the cartridge but it was stuck and then had to be tightened after something was leaking. He has taken photos but we have not heard any news back. Now have no hot water supply reaching the bath.

Top dial controls shower on/off.
Middle dial controls the temp. Left arrow for hot water. Right arrow for cold water. Arrows are marked on the backing plate and not the dial.
Bottom dial is bath on and off.

Each of the dials is made up of three metal rings.

 

[footprints]

Try Shower Doctor.
https://www.showerdoc.com/contact-us/identify-my-shower

 

[rosielx]

Thank you. I have just emailed them

 

[oilboffin]

I think you will find it's a trevi made by ideal standard at hull.Bob

 

[Hot&Cold]

A plumber has tried to remove the cartridge but it was stuck and then had to be tightened after something was leaking.

Erm,does not sound good .
can you take off the 3 handles and rectangular cover plate and photo the actual brass (hopefully) concealed valve from left.right and front. The valve will be a fairly generic item,the handles and rectangular cover are made in many different designs. Fitted a bristan prism yesterday and it had a choice of 10 different handle/front arrangements.

A plumber has tried to remove the cartridge

Which cartridge,what is the fault ?

your photo 1,are the handles always in that position when not in use ?
was there ever any markings on the handles/rectangular cover ? they may have worn off .

should be an easy repair but consider how much the parts will be compared to the cost of a new complete valve

 

[dilalio]

it had a choice of 10 different handle/front arrangements.

Otherwise known as “Finishing sets”

Concealed valves = manufacturer has you by the short’n’curlies

 

[footprints]

Concealed valves = manufacturer has you by the short’n’curlies

I see so that's why so many go for the Full Hollywood Wax these days!

 

[dilalio]

If you want to put in a concealed valve then a sacrificial strip of tiles different to the rest of the scheme - ie: a feature strip is best used, to mount the valve in... that way, just that strip needs removing and cheaper to replace the whole valve instead of new cartridges... then you get a brand new valve and a new design detail to your tiling scheme which refreshes everything