Candy GO1482 drum won't spin

Joined
17 Aug 2010
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Location
Cardiff
Country
United Kingdom
Hi

I've checked the belt and that seems fine.
I've replaced the brushes.
Checked the filter.
The drum still won't rotate at all.
When the back is open and I switch a program on the belt turns but the drum doesn't rotate. I can move the drum by hand, so it isn't stuck.

Please help someone. I can't afford to call out an engineer. The machine is only about 18 months old!
 
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Just to add. The drum will rotate slowly with no load but if I put in even two items of clothing it won't move at all!
 
There will be an electric box/relay that controls the voltage going to the motor, the lower the voltage the slower the motor will spin & vice versa, without knowing which model you have i cant tell you where it is or what it looks like its my guess that this needs replacing, if you remove the belt then switch your machine on see how fast the motor spins on its own & change the programme to spin etc to see if it changes speed if it doesnt then it probably is the box/relay that is at fault.
 

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