We had these LED spotlights installed in our en suite bathroom a couple of years ago. One blew a while ago, but recently the other two went and we're currently plunged into darkness. The problem is, I can't figure out how to get the bulb out. They seem to have a rubber seal around the bulb. I've tried to pull it out but don't want to destroy it so I haven't resorted to pliers or anything too aggressive. The bulb doesn't turn or budge if I push on it. Does anyone know if there is a trick or something that I'm missing to get these out so we can replace them?
The screws come down from above (they're not grub screws or anything) and the flanges on the side are for the decorative covers that I've already removed here.