usually you need to bleed the radiators to let the air out, its best to do this when the pump is switched off. You need a radiator key or maybe some long nosed pliers would do the trick
check your pump, if this is ok it could be two things 1-your downstairs radiators are full of sludge, or 2-your balance valve tap (near your hot water tank) is too open, try closing this valve a bit. Note if you fully close the valve and you have the system on hot water only you will damage the system, so close it all the way and then open it about half a turn. If this is the cause you will have very hot water at the moment?? good luck. Karl
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