Need some advice please.
My mum is in a council house, which has old timber framed double glazing. The windows are streaming with condensation - I maintain the seal between the frame and the window needs replacing - it's just like a foam and since it's never been replaced since the windows were installed in about 1977, it must be needing replaced by now.
Also, it's a bay window and there's a huge big vent outside on the centre window and every time it rains, the wall is absolutely soaking - I'm trying to decorate but can't do that bit of wall cos it's soaking.
She phoned the council and the housing inspector came up, felt the wall and said it was "a bit damp", used a damp meter and said that there was no damp there - it was condensation from the windows - but it's wet at the bottom of the wall - no sign of it running off the windows.
Then she said that the condensation is because mother doesn't have the windows open - she should keep them open all the time - kind of defeats the purpose of having the heating on.
It just doesn't sound right to me but wanted some professional advice before we go kicking off at the council.
My mum is in a council house, which has old timber framed double glazing. The windows are streaming with condensation - I maintain the seal between the frame and the window needs replacing - it's just like a foam and since it's never been replaced since the windows were installed in about 1977, it must be needing replaced by now.
Also, it's a bay window and there's a huge big vent outside on the centre window and every time it rains, the wall is absolutely soaking - I'm trying to decorate but can't do that bit of wall cos it's soaking.
She phoned the council and the housing inspector came up, felt the wall and said it was "a bit damp", used a damp meter and said that there was no damp there - it was condensation from the windows - but it's wet at the bottom of the wall - no sign of it running off the windows.
Then she said that the condensation is because mother doesn't have the windows open - she should keep them open all the time - kind of defeats the purpose of having the heating on.
It just doesn't sound right to me but wanted some professional advice before we go kicking off at the council.