Just recently my girlfriends television picture has took a turn for the worst. We have tried all the obvious - simple ways to see if we could correct this i.e. booster, new internal antenna etc etc all with no joy.
We got in contact with the tenant and he stated that they could send someone out but if it turned out to be fault of our equipment there would be a call out fee. He also suggested that the antenna was in the loft.
So this is where the confusion is...I went up into the loft and located a brown coax lead coming up from the lounge - ok that makes sense, i followed the brown lead to what seems to be a junction box. Also at the junction box there is 2 heavy duty coax leads going into it and also a white coax lead. i traced the white lead which seems to disappear down the other far corner of the loft and the two heavy duty leads seems to run from the joining neighbours. there are no outside antennas. Also upon further inspection of the junction box the plate to which the coaxial leads are screwed to is split, cracked, broken down the middle! would this effect the picture? Also the other confusing part was when i unscrewed all the leads the picture on the television didn't change!! but it did if i wiggled the leads when they were plugged in!!
Sorry for the long story but it has left me rather confused! hope someone can shed some light on the wiring diagram or what i could do to improve the picture! thank you
We got in contact with the tenant and he stated that they could send someone out but if it turned out to be fault of our equipment there would be a call out fee. He also suggested that the antenna was in the loft.
So this is where the confusion is...I went up into the loft and located a brown coax lead coming up from the lounge - ok that makes sense, i followed the brown lead to what seems to be a junction box. Also at the junction box there is 2 heavy duty coax leads going into it and also a white coax lead. i traced the white lead which seems to disappear down the other far corner of the loft and the two heavy duty leads seems to run from the joining neighbours. there are no outside antennas. Also upon further inspection of the junction box the plate to which the coaxial leads are screwed to is split, cracked, broken down the middle! would this effect the picture? Also the other confusing part was when i unscrewed all the leads the picture on the television didn't change!! but it did if i wiggled the leads when they were plugged in!!
Sorry for the long story but it has left me rather confused! hope someone can shed some light on the wiring diagram or what i could do to improve the picture! thank you