hilti68 said:
In general, I agree with what you're saying Softus, but local merchants don't offer the convenience of mail/online ordering.
Clearly. And if armchair ordering is more important to you than supporting your community, then go right ahead.
Yes,they may be local.
Some may even be good.
Some counter staff might even understand english rather than just grunt
I see. And you consider
Screwfix staff to be technically knowledgable and capable of more than grunting?
but they aren't open at 10pm on a sunday evening or like now (4am) on a Thursday morning.
Nor is any shed.
I'll take convenience, timesaving & ease over supporting some local supplier who says, when you turn up at 4.55pm
"Sorry, going home now, back tomorrow 8am. If its urgent, try B&Q" !!!
..... very helpful, not. Did I return ? What do you think ?
I think you didn't. I also think that you're prejudiced and mixed up.
I also think that you're typical of someone who hasn't tried very hard to find a local merchant of any worth, and who is trying to justify their preference by making their decision look rational.
The fact is that mail order takes planning ahead, in the same way that visiting a local shop during their opening hours takes planning ahead. Most people who order online do it because they think it's cheaper and because they have no negotiating skills. What is actually the case is that all suppliers eventually make a mistake, and if you order enough times then a mail order problem is about 50 times as hard to put right than one with a local merchant.
To most tradespeople, the risk isn't worth the reward. If you think that you're saving money by doing it, then you're not only misguided but you're diverting money away from the very retailers upon whom, one day, you might be relying in order to fix an urgent problem.
The last time I bought a batch of 15mm copper olives from my local merchant, the guy checked every single one of them, without me asking, and rejected any that was either out-of-round or had any blemish. And while doing it he chatted with me and gave some very useful information. If you think that's not worth paying a few pence more for, then you and
Screwfix deserve each other.