- Joined
- 2 Dec 2023
- Messages
- 2
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- 0
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I have had a Danville DN20 since 2013 and although it looks great when in operation, it has been a pain from the outset. We ordered one in antique bronze and the delivered one was labelled as such. We thought it looked shinier than those in the shop but we put that down to our recollections being wrong and didn't reject it. We went back to the shop a week later for something else and discovered it was brass, wrongly packaged. All our other dealings with Dimplex and the Danville's standard faults have exuded the same level of quality.
The problem I have now is that I am pretty sure that the low voltage power supply needs replacing. There are 0 Volts at the fan and atomiser or whatever it is called. I have no concerns about digging in and replacing the part. What I am bothered about is finding it without having to randomly dismantle the whole tin box. So if anyone can either provide a drawing or description of which screws and bits need to be removed to get at it and any precautions to be taken to ensure all can be replaced, I would appreciate it.
Having once had a Creda oven fail under warranty, I remarked to the engineer who'd come to repair it that I had considered swapping the door to open the other way as described in the user manual. He warned me that the hinges didn't actually screw into the casing but to loose plates behind holes in the casing that they would drop off inside the casing when unscrewed. I hope this explains my nervouseness.
Thanks.
The problem I have now is that I am pretty sure that the low voltage power supply needs replacing. There are 0 Volts at the fan and atomiser or whatever it is called. I have no concerns about digging in and replacing the part. What I am bothered about is finding it without having to randomly dismantle the whole tin box. So if anyone can either provide a drawing or description of which screws and bits need to be removed to get at it and any precautions to be taken to ensure all can be replaced, I would appreciate it.
Having once had a Creda oven fail under warranty, I remarked to the engineer who'd come to repair it that I had considered swapping the door to open the other way as described in the user manual. He warned me that the hinges didn't actually screw into the casing but to loose plates behind holes in the casing that they would drop off inside the casing when unscrewed. I hope this explains my nervouseness.
Thanks.
