The single large uPVC external door won’t close: the wedge shaped catch is jammed halfway and will not retract or move at all: and the spindle cannot shift it. I’m not talking about the multi-point locking system, just the normal open and shut with the handle movement – a single catch on the handle/spindle assembly at the halfway point on the door. I’ve unscrewed the two handles and wiggled the spindle about but it does not move the catch in or out. Any advice would be welcome on this very windy day, as I’ve had to rope the door tied to the furniture!