Ferroli 35c combi boiler

Joined
7 Oct 2014
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Location
Glamorgan
Country
United Kingdom
This boiler will not burn on full power (5 bars on the led indicator) but only on one bar when DHW is called for. Ferroli technical has advised that the air separator filter underneath the auto air valve is blocked and is reducing the flow through the primary heat exchanger. Does that sound correct?
 
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