Gainsborough Shower - No water?!

[tonyhague]

Hi.
I have a gainsborough energy 2000x shower which has been working great up until around 20 minutes ago

The shower head has an on/off switch (prevent dripping) and was in the off position...my daughter went for a shower...it didn't work..so she tried repeatedly until it stopped making noises

So..now the lights come on..but there is no noise, and no water from the shower (I have removed the head to check).

I have an identical spare shower unit which I replaced when it stopped heating..so hopefully I will be able to salvage 1 working shower from 2 broken ones, else I need to look for a new shower which, due to incredibly bad diy skills, and lack of finances (can't afford to re-tile) will need to just slot onto the existing fittings...maybe all gainsborough showers are the same? Maybe there's likely to be something on ebay to just slot in?

Advice welcome and appreciated before I start to smell

 

[TicklyT]

......The shower head has an on/off switch (prevent dripping) and was in the off position...

That sets the alarm bell ringing with me.... Outlet blocked = no water flow through shower = overheating = popped thermal cutout.

It's usually a bad idea to block or restrict the outlet from an electric shower, as they rely on the water flow through them to stop them overheating.
Is the shower head the original one supplied with the shower?

Edit - Just had a look at the wiring diagram. http://www.showerdoc.co.uk/shower-spares/gainsborough/energy-2000x.html
I would investigate the solenoid valve. That should open and allow water through regardless of whether or not the heater works.

 

[tonyhague]

Thanks, TicklyT.

gonna go have a look now....hopefully swopping the valve (which i think you're suggesting) will be within my ability

had a look - removed the valve from the old unit - not gotta turn off the water and have a go at swapping over

 

[tonyhague]

OK.

Solenoid valve swapped over...I now have running water through my shower

...but it's very hot...and turning it down doesn't seem to make any difference...so what else is likely to be broken

 

[seco services]

stopcock fully open ?

 

[tonyhague]

stopcock fully open ?

...erm...it is now

Thanks for the help - I now have a working shower

I've removed the stop from the showerhead so hopefully it can't happen again..

...now to keep an eye on ebay for another 'spare'