Gap new fitted windows

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Hi people

I need some advice so I had new upvc windows fitted in my entire house. I have large curved bay window downstairs living room and upstairs bedroom .

My old windows were aluminium and had a wooden frame on the edges .

So I had my windows fitted and I noticed on both bay windows on the ends there was a gap of a inch between window and brick I have attached an image .

When I question the company the owner said this is normal as when measuring he would have not know how much brick behind the wooden frame on the old windows on the edges . Is this correct ?

Since having these windows installed alot of noise issues and cold !
 

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I think you need frame extenders there..
Surprised they never fitted at the time...
That would sort it

Where are the frame packers
 
Hi Wayners . That is what I thought I did ask him about this and he said can't put frame extender due to the wall not being even gap going big and small ?
 
I’d be pretty concerned too if there was a gap like that after installing new windows. While a small gap can happen sometimes due to measuring or unexpected space behind old frames, an inch sounds like a lot. Gaps like that can definitely lead to noise and drafts if they’re not properly filled or insulated. Did they seal it with expanding foam or something similar? That should help with sound and cold issues if it’s done well.
 
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Phone building control.
Supposed to meet regulations and that don't
 
It can be tricky for a surveyor to measure a bay so it's usually an educated guess, for the minor discrepancies like this the fitters should always carry a range of frame extenders in varying thicknesses, smaller gaps can then be foamed and trimmed over. For me personally so long as it's been foamed and the trimming and sealing up is tidy then I'd be happy, but as a service engineer and one that deals with this I'd be concering yourself more on finding out whether they've fitted bay pole jacks AND PROPERLY with steel plates above and below them to spread the weight
 
Posted a message here about a toilet. Mixed the threads up by mistake but you can't delete a post only edit it. So you got a oops.

Oops=used to show recognition of a mistake or minor accident. Which it was.
Ha
 
Last edited:
It can be tricky for a surveyor to measure a bay so it's usually an educated guess, for the minor discrepancies like this the fitters should always carry a range of frame extenders in varying thicknesses, smaller gaps can then be foamed and trimmed over. For me personally so long as it's been foamed and the trimming and sealing up is tidy then I'd be happy, but as a service engineer and one that deals with this I'd be concering yourself more on finding out whether they've fitted bay pole jacks AND PROPERLY with steel plates above and below them to spread the weight
Thank you for the response they have fitted these poles each section of the bay. He said he will come back and have a look
 
Ok they may have fitted the aluminium poles but have they fitted the jacks under each of the poles, i'd be wanting to see evidence of it if they claim they have
 

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