Garage door problem

[STEPHEN DYDE]

Hi
Can anyone offer advise on how to open my up and over garage door please? The lock is working fine but the plastic handle you twist to open the door is stuck. Is there a way to get it open. Should I drill it out or will that damage the mechanism inside.
Desperate dad as my lad wants his bike out the garage..
Thank you
Steve

 

[footprints]

Might help if you post a picture of the handle.
Strange for the lock to operate but the handle not turn I wonder if something has fallen inside the garage and is jambing the mechanism, worth trying it while banging the door with the flat of your hand.

 

[STEPHEN DYDE]

I've tried that a few times but to no avail.
Yes it is strange.

 

[Rad1o]

Are you able to get in through a door or even window? Then put lots of WD40 on ALL moving parts. If from the outside try and squirt WD40 into the lock. We had a stuck handle and it was just corrosion and the WD40 did the trick.

If this does not help it is the drill you mentioned.

 

[Tigercubrider]

Is it a normal up and over?
I.e. One that locks by a top central catch?

You might be able to fashion a tool that is forked on the end and slim enough to slip through the door gap at the top. Pushing it into the centre might catch the wire that is normally pulled by the handle.

That's how I got into my old Henderson door.

My new door has four point locking and uses rods, not wires.

 

[STEPHEN DYDE]

It seems to have two catch bolts either side just below half way down. Thats what I can see on either side of the door. It has a large coiled spring running across the top and looking at the neighbour's garage has two wires running from the top on angles to each side.
Ill try the wd 40 first as hopefully its that simple

 

[STEPHEN DYDE]

Thank you all for your advice so far

 

[STEPHEN DYDE]

garage sorted. Thank you. My son had hung off the mechanism inside causing the handle rod to bend. Therefore when you twisted it it couldn't engage properly. I had to use gemmy bar to prize the door open and then straighten it. Thanks for all your help people