1) Boiler make / model (gas or oil)
Glow Worm Compact 100e - Gas
2) What is / is not happening.
A few days ago the problems really started. The heating was coming on (timer) as normal and the boiler was making all the normal noises that I am used to, yet the radiators were almost completely cold (just had a slight warmth in the bottom of them). After turning the heating off and on a few times the radiators got hot and it was ok - until the heating was turned off only to do the same again once it came back on timed the following morning. This happened a few times over the last few days.
Anyway today I woke up and could hear a loud whistling/screeching type sound coming from downstairs and could tell it was the boiler. On investigation it was very loud outside too and could be heard coming through the vent. I again turned it off and on and it seemed to go and the heating was fine. Earlier this evening the heating came on again as normal but the whistling noise started again intermittently. After about an hour though it stopped but then so did the heating & hot water, and now it won't come back on.
When I turn the heating or hot water tap on, it sounds like it is starting to kick-in and it sounds like the pump starts working, but then the usual sound of the boiler igniting doesn't happen. There doesn't appear to be any visible spark and nothing is happening. The lights on the front all work as normal and everything appears fine but clearly isn't?
3) Has ANYTHING else been done or changed recently.
I had it serviced in September by N-Power and he gave it a clean bill of health. A month or so after the service it has been leaking a few small drops of water at very sporadic intervals. I have never seen it drip so can't see where is comes from and only ever see the water on the side underneath after it has happened.
4) When did the problem start?
The hot water has always been a problem since we bought the house and running a bath takes a bit of stop starting to get the water hot. I told the N-Power guy this and he said he had adjusted things to help. It did get better for a few weeks but then fell back to normal. Over the past 2 weeks there has been the odd occasion when it has taken over 5 mins to get any hot water at all after turning it on and off a lot. I guess it is all linked to the problem I have now as it's almost like there has been problems with it firing up without me really realising properly?
5) When does it happen? eg, heating coming on or going off.
As above, it has been sporadic but has now broken down completely today.
6) Anything else you feel may be of relevance
I have tried the reset button on the control panel but that is doing nothing (i have used it before and it has done something). I have also tried leaving it off at the mains for an hour. I have tried upping the pressure and also reducing the pressure by bleeding the radiators - all things that have kick-started it in the past........but not this time.
Any suggestions would be gratefully received before I ring up an engineer. I'd really like to have an idea of what it is likely to be to be better informed when calling somebody out.
Many thanks in advance,
DM
Glow Worm Compact 100e - Gas
2) What is / is not happening.
A few days ago the problems really started. The heating was coming on (timer) as normal and the boiler was making all the normal noises that I am used to, yet the radiators were almost completely cold (just had a slight warmth in the bottom of them). After turning the heating off and on a few times the radiators got hot and it was ok - until the heating was turned off only to do the same again once it came back on timed the following morning. This happened a few times over the last few days.
Anyway today I woke up and could hear a loud whistling/screeching type sound coming from downstairs and could tell it was the boiler. On investigation it was very loud outside too and could be heard coming through the vent. I again turned it off and on and it seemed to go and the heating was fine. Earlier this evening the heating came on again as normal but the whistling noise started again intermittently. After about an hour though it stopped but then so did the heating & hot water, and now it won't come back on.
When I turn the heating or hot water tap on, it sounds like it is starting to kick-in and it sounds like the pump starts working, but then the usual sound of the boiler igniting doesn't happen. There doesn't appear to be any visible spark and nothing is happening. The lights on the front all work as normal and everything appears fine but clearly isn't?
3) Has ANYTHING else been done or changed recently.
I had it serviced in September by N-Power and he gave it a clean bill of health. A month or so after the service it has been leaking a few small drops of water at very sporadic intervals. I have never seen it drip so can't see where is comes from and only ever see the water on the side underneath after it has happened.
4) When did the problem start?
The hot water has always been a problem since we bought the house and running a bath takes a bit of stop starting to get the water hot. I told the N-Power guy this and he said he had adjusted things to help. It did get better for a few weeks but then fell back to normal. Over the past 2 weeks there has been the odd occasion when it has taken over 5 mins to get any hot water at all after turning it on and off a lot. I guess it is all linked to the problem I have now as it's almost like there has been problems with it firing up without me really realising properly?
5) When does it happen? eg, heating coming on or going off.
As above, it has been sporadic but has now broken down completely today.
6) Anything else you feel may be of relevance
I have tried the reset button on the control panel but that is doing nothing (i have used it before and it has done something). I have also tried leaving it off at the mains for an hour. I have tried upping the pressure and also reducing the pressure by bleeding the radiators - all things that have kick-started it in the past........but not this time.
Any suggestions would be gratefully received before I ring up an engineer. I'd really like to have an idea of what it is likely to be to be better informed when calling somebody out.
Many thanks in advance,
DM
