I have a service contract with BG which includes plumbing. Last week, I heard a vibrating noise fromm my hot water tank, I rang BG and Dyno Rod came to fit a new ball valve. All done I thought. Not so. Later that day I noticed water dripping form my overflow pipe at the front of the house, so I went to check the water level in the tank which was ok, but I noticed that the valve which drips water into the tank for a few minutes after re-filling was situated just above the overflow pipe! 
So everytome it refills, the last few drips go into the overflow. You would have thought that the engineer would have known this would happen and re-position the valve away from the overflow.
I now have to wait till Wednesday for them to come and fix it. After this I think I'll cancel my contract. For what I have paid out over the years, it would have been cheaper to get a local plumber to do the job.
So everytome it refills, the last few drips go into the overflow. You would have thought that the engineer would have known this would happen and re-position the valve away from the overflow.I now have to wait till Wednesday for them to come and fix it. After this I think I'll cancel my contract. For what I have paid out over the years, it would have been cheaper to get a local plumber to do the job.
