Real-life examples of inappropriate hold music uncovered by Avaya include:
* A hospital casualty unit found to be playing the 'Funeral March' by Chopin
* A clothing firm specialising in larger sizes for women playing Queen's 'Fat-Bottomed Girls'
* A mail order company playing 'Hanging on the Telephone' by Blondie
* One company advised its callers that their call would be answered shortly and then were played the chorus of 'Rocket Man' by Elton John, "I think it's going to be a long, long time"....!