used my homeserve policy to call them to fix a leaking kitchen tap and a leakingftpilet cistern.
1. Kitchen tap was replaced because he claimed that he couldn't unscrew the hot tap side ceramic valve as it was rusted. Puts in a cheap replacement and has to cut the copper pipe underneath. Finishes the job but then we realise the waste trap leaked badly. He said we would have to rebook with the booking line.
2. Toilet cistern [pic removed] - attempts to fix the leak by replacing the old style ball valve with the blue thing shown here. The main part of the syphon is my original. Leaves the toilet in a condition such that even after multiple attempts to flush it, it doesn't flush easily. It's clear it needed another 200-300ml of water to get the thing going. He blamed the old toilet (10 years old).
I called homeserve again and asked for a different engineer. Having missed several appointments, finally had a decent guy around who simply lifted the kitchen waste trap and fixed it and in the bathroom simply turned the blue cap thing and this sorted out the increased water level requirement.
My question - is homeserve really still that **it?
And from the photo, is this the new style components in a cistern
1. Kitchen tap was replaced because he claimed that he couldn't unscrew the hot tap side ceramic valve as it was rusted. Puts in a cheap replacement and has to cut the copper pipe underneath. Finishes the job but then we realise the waste trap leaked badly. He said we would have to rebook with the booking line.
2. Toilet cistern [pic removed] - attempts to fix the leak by replacing the old style ball valve with the blue thing shown here. The main part of the syphon is my original. Leaves the toilet in a condition such that even after multiple attempts to flush it, it doesn't flush easily. It's clear it needed another 200-300ml of water to get the thing going. He blamed the old toilet (10 years old).
I called homeserve again and asked for a different engineer. Having missed several appointments, finally had a decent guy around who simply lifted the kitchen waste trap and fixed it and in the bathroom simply turned the blue cap thing and this sorted out the increased water level requirement.
My question - is homeserve really still that **it?
And from the photo, is this the new style components in a cistern
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