Homeserve Cover

Joined
12 Jan 2014
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Essex
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United Kingdom
Hi all,

Following on from other posts of mine. Have been looking through my homeserve policy and I have the homeheat 200 package (is an old package now)

However the boiler and central heating system is covered.

Am I right in saying that they should really find the blocked pipe and repair it as part of the policy?

I have spoken to homeserve however I didn't really have confidence in the lady I was talking to, who seemed not to really care nor understand. I have an engineer booked for the morning, but know these companies they always try and wriggle out of such things.

Where do I stand?

I could fix it myself with the help of friends and family and my own competence, but I neither have the time currently nor wish to be paying for something that's worthless.
 
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Also to note the system has been power flushed to no avail. So they can't use that as an excuse
 

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