We have a 2007 Honda CR-V, Diesel - it's done 61,000 miles. No major problems while we've had it.
We took it in for a service and MOT at a local garage; they replaced the rear brake pads & drained/replaced the oil & filters.
As soon as we drove it the next day, we were away of a rattling noise, particularly loud when the clutch was engaged.
The noise got louder and louder until eventually it wasn't just when the clutch was engaged, it was when the engine was idling too.
We took it back to the garage. After lots of puzzling, they removed the sump and, underneath, found that one bolt had come completely loose from the oil pump and was sitting in the sump, the others were all loose. They say that this was what was causing the rattling.
The implication here is that it's nothing they've done - yet it would be a huge coincidence for this to just magically occur to the car while it was with them.
So, can anybody help me with some possible answers here? In particular:
1. What might have caused these bolts to become loose in the course of a garage doing a routine servicie on a car.
2. We had another garage replace the front brake calipers two months ago, is that something that could have caused this? Does this task involve removing the sump and/or oil pump? Perhaps they left the bolts loose.
3. Is tightening them up going to fix this, or is there potentially an underlying problem?
Thanks in advance - it's scary not knowing much about cars and I don't want to be taken advantage of here; any knowledge here could bolster our chances of getting the garage to accept liability if necessary.
We took it in for a service and MOT at a local garage; they replaced the rear brake pads & drained/replaced the oil & filters.
As soon as we drove it the next day, we were away of a rattling noise, particularly loud when the clutch was engaged.
The noise got louder and louder until eventually it wasn't just when the clutch was engaged, it was when the engine was idling too.
We took it back to the garage. After lots of puzzling, they removed the sump and, underneath, found that one bolt had come completely loose from the oil pump and was sitting in the sump, the others were all loose. They say that this was what was causing the rattling.
The implication here is that it's nothing they've done - yet it would be a huge coincidence for this to just magically occur to the car while it was with them.
So, can anybody help me with some possible answers here? In particular:
1. What might have caused these bolts to become loose in the course of a garage doing a routine servicie on a car.
2. We had another garage replace the front brake calipers two months ago, is that something that could have caused this? Does this task involve removing the sump and/or oil pump? Perhaps they left the bolts loose.
3. Is tightening them up going to fix this, or is there potentially an underlying problem?
Thanks in advance - it's scary not knowing much about cars and I don't want to be taken advantage of here; any knowledge here could bolster our chances of getting the garage to accept liability if necessary.