Honeywell Flex 50 ethernet module A083 not recognised

[matty5]

I am having trouble with my Flex 50 panel recognising the ethernet module. It was working, but I was making some changes to the setup and removed it temporarily.
Now when I connect it and go to autodetect option 72 it does not recognise if I connect or disconnect it and I cannot get it to work. I have tried resetting and cold starting the panel but this made no difference either. Thanks for any suggestions. I considered buying a new module but I am worried that I will have same problem. It is the A083-00-10 version and a DIY install.

 

[GalaxyGuy]

What is the module bus LED doing and what firmware version or date code is on the module?

 

[matty5]

Hi Galaxy Guy. The bus light stays steady on and then goes of for 2-3 seconds every minute. I don’t know the date or firmware just now but I’ll post it when I get home later. Thanks.

 

[GalaxyGuy]

That sounds like it's faulty. See the video of good and bad V4.10/V4.11 (this is E080-10, but the firmware boot process is the same) below. Can you return it to the supplier?

You really want V4.14 for Flex, as it has a new bootloader that boots within a few seconds and the firmware/hardware is finally stable.

PM me if you're stuck, as I have V4.14 and can offer some sort of trade-up. Sometimes I can get Honeywell to take an RMA on the faulty part.