Hot and cold shower only??

Joined
1 Sep 2021
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United Kingdom
Hi all,

hoping someone can help.
I had a orchard Wye thermostatic shower and recently the shower goes hot and cold. every other tap in the house runs hot water fine.
I changed the thermostatic valve but the problem still exists. I have boiler cover with Homeserve who are blaming the shower and said the new part is faulty, so I changed it again - same issue.

When the shower is turned on the boiler; Remeha Avanta exclusive 28c fires to 1, then 2 then then goes out. I have no idea what’s wrong?

Any helps would be appreciated. thanks
 
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A radiator was moved in a bedroom around 1 meter about 2 months ago.
 
Does the shower valve require restrictor to allow combo boiler feed .
 
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