hotpoint aquarius wt540 faulty please help

[selinamk]

my hotpoint washing machine its a hotpoint aquarius wt540 1400 spin washer.

yesterday i put it on to wash and it took the powder and put water into the machine, did a few spins then the on/off light was flashing and so was the wash enhance light , the rinse hold light and the mini load light. turned it off at the wall and then back on. the lights all went on as normal to begin with so i put it back on to wash again. it did the same thing after a few spins. i turned the setting to pump out to drain the water away so i could get the washing out. the door locked light came on and so did the final spin light but it didnt do anything at all.

have opened the filter tonight and all the water from the drum drained out of there. put the machine on to a slow spin setting which it did no probelm, put it on a fast spin setting to see if that worked and its done the same flashing light problem again..

please someone help i dont know what it is and i dont have the money to have someone come out to look at it.

 

[rocks1]

You got error f11 pump disconnected. Check the plug is firmly fixed on the pump and the pcb. It that's ok then pcb is shot.

 

[selinamk]

You got error f11 pump disconnected. Check the plug is firmly fixed on the pump and the pcb. It that's ok then pcb is shot.

How am i doing that? Im not good with diy stuff

 

[rocks1]

Check the pump bottom right hand corner. Plug is at the back of the pump.