This freezer is just over 5 years old now and is playing up again. We first had it repaired when it was about 16 months old by Hotpoint who said it had a design fault, the fault caused the build up of ice in the freezer section. The engineer put a little heater in a foil bag type of thing in the freezer itself which he said was to help melt the ice. Now it's starting to do it again with loads of ice forming at the bottom of the freezer.
Seeing as they have fixed it once will Hotpoint fix it again or will they try and charge me for the repair? I've seen other people with this problem as well and they all seem to suggest removing the panels and melting the ice but this doesn't really fix the problem does it?
Seeing as they have fixed it once will Hotpoint fix it again or will they try and charge me for the repair? I've seen other people with this problem as well and they all seem to suggest removing the panels and melting the ice but this doesn't really fix the problem does it?
