Hotpoint WF860 doesn't use the hot water

Joined
25 Jan 2008
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Location
Kent
Country
United Kingdom
I've checked the inlet pipe and the hot water connection, there are no kinks in the pipe, the water is on but my washing machine just won't use the hot water on any cycle, am I missing something as I can't seem to solve this problem.
 
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not even on the hot programme for white cotton?
 
I've tried every wash cycle with my hand in the dispenser drawer and it only ever runs cold as if there is no hot tap connected :eek:
 

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