How to open this cistern (Vitra) ?

[Donaldson0610]

Can anyone provide me any help to open this cistern ? Apparently I found no lid on this cistern . I want to open it and check why it has no water today but I subsequently found it comes in a single piece with no lid . I can however unscrew the flush button successfully but the cistern is still intact . Thank you in advance . Robert .

 

[JohnD]

I don't suppose it lifts off, does it?

I can't see it on
https://www.vitra.co.uk/
but they should have a help line.

 

[Donaldson0610]

No , it cannot be lifted off .

 

[Madrab]

That has to lift off (screws/nut underneath?) and there'll be a concealed plastic cistern behind it, no other way it can work and still be serviceable IMO.

What does it look like inside when you look down the button hole?

 

[Donaldson0610]

There is no screw underneath because it connects with the seat as one piece .

 

[denso13]

Here's a similar one which says "open backed" https://www.qssupplies.co.uk/bathroom-furniture-shower-taps/77935.htm#

Looks like you'll have to remove the complete WC as one to get into the rear of the cistern.

 

[denso13]

Or maybe not.... https://images.alt.qssupplies.co.uk/2013-3-21--7-44-39-422.pdf

 

[Donaldson0610]

I see . Thanks a lot for your information .

 

[Elkato531]

I think I've come across one of these before. The ceramic cover should lift off but it may have been stuck to the wall with a blob or two of silicon. A long kitchen knife should sort it for you.

 

[dontbelieveawordofit]

ive fitted one similar , think it was called metropolitan. the one i did hooked over tapered steel brackets that pull it in to the wall, but as above it’s probably got silicone applied.

 

[Donaldson0610]

Thanks for the help . I still cannot make it because it was tightly attached to the wall with very little gap . I decided not to risk it and called the landlord to send some authorised people to fix it .

 

[Elkato531]

If you'd said up front that you were a tenant, the advice would have been to get the landlord to sort it out. As a tenant, if you damage it, the landlord would probably be looking for you to pay for replacement.