Humax box to replace Sky, no signal?

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Gave a relative my spare Humax box ( working fine with my Sat).
Swopped over the leads and switched on , TV reports no Sat signal? Switched it back to Sky box and works fine .
What could be the problem?
 
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Quick answer - Are they / were they - on a Sky Q box? If so, they have a wideband LNB and it's not compatible.

There really isn't enough info in your OP to offer an accurate remote diagnosis.
 
Quick answer - Are they / were they - on a Sky Q box? If so, they have a wideband LNB and it's not compatible.

There really isn't enough info in your OP to offer an accurate remote diagnosis.
Yes , Sky Q, so need to swop out the LNB ? ( Dam threw a new one away last week).
 
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Replaced LNB and all good , minor hiccup is the Tv control on the Humax remote only turns the TV on or off (Hisense) tried all the codes but only one worked .
Not really a big problem though .
 

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