I can not switch off the shower by turning the knob to stop

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27 Jan 2008
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Fife
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United Kingdom
Water is coming through the shower even the power is off?
I have a Neptune Solo 8.5 KW shower. this is the one: http://www.mx-group.com/products.php?pa_id=2&pc_id=14

To switch on the shower, there is an external switch. As soon as I switch on the shower the water starts flowing. The control knobs on the shower system doesn't makes any difference. However, the water will heat up only if I move the top knob as I was doing before (ie, the place where it should be). so the problem is I can not switch off the shower by turning the knob to to the stop position. Any idea what it should be and how i can resolve it. please help.
 
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Water is coming through the shower even the power is off?
I have a Neptune Solo 8.5 KW shower. this is the one: http://www.mx-group.com/products.php?pa_id=2&pc_id=14

To switch on the shower, there is an external switch. As soon as I switch on the shower the water starts flowing. The control knobs on the shower system doesn't makes any difference. However, the water will heat up only if I move the top knob as I was doing before (ie, the place where it should be). so the problem is I can not switch off the shower by turning the knob to to the stop position. Any idea what it should be and how i can resolve it. please help.
Get a new shower,that ones knackered
 

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