Ideal icos HE30 boiler start-up sequence failure

Joined
5 Dec 2012
Messages
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Location
Hertfordshire
Country
United Kingdom
My Ideal Icos HE30 boiler has been reliable starter since its installation 12 year's ago.
It has been serviced every year since by the original installer.
Today the boiler failed to fire though the thermostat is calling for heat.
I replaced the batteries in the thermostat.
I turned the electricity supply 'off 'to the boiler left for a slow count of 20 and then turned it back 'on'. The display then counts down 2-1-2-1-0. Then a barely audible click.
Then nothing.
I then press reset button for a slow count of ten but to no effect.
No error codes are displayed at any point.
For the avoidance of doubt I will now contact a Gas Safe plumber.
However, before I do so I would first like to understand the start-up sequence and what the root cause of the problem might be and how the problem might be resolved.
Therefore I would be grateful to receive the guidance and expert advice of the forum members.
Thanking you in anticipation.
 
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