Hi, please can anyone help before I throw my boiler out of the window?
My Ideal Logic Combi 30 boiler is 18 months old. It's been playing up for the last 3 weeks (heating not coming on & no hot water) but I could usually get it to reset (takes 10-20 attempts).
Friday I woke to find the heating hadn't come on and no hot water. Boiler is showing error code L1 - lockout overheat. The boiler doesn't reset and emits an irritating loud hum through the night - I don't know if I should just turn the boiler off at the plug?
I've so far had 2 gas registered engineers look at it - one did a full service and diagnostic check but couldn't find a problem, the other just re-set the boiler, said it was fine and left.
If I can get the boiler to re-set, the heating comes up to temperature, the boiler clicks off and when the room temp goes down the boiler doesn't come back on - it just goes into L1 mode. I can't then get the boiler to reset (I tried for 15 minutes last night).
The heating doesn't come on at all in 'run' mode - it only comes on when the thermostat is on 'constant on'. The water only comes on when the boiler is on.
The radiators have been bled, the pressure seems to be ok (it's over 1 bar and isn't dropping). The thermostat is on 20 and water is on maximum.
Someone has said it could be the pump, the fan, the circuit board?
I'm going through my insurance so at the moment cost isn't an issue - I'm covered for call outs and parts. I just want some heating!!!!
I'm really cold and miserable. I know it's not the end of the world but it's really starting to get me down that no one seems to believe me when I say there's a problem with the boiler.
Can anyone help??
Thank you.
My Ideal Logic Combi 30 boiler is 18 months old. It's been playing up for the last 3 weeks (heating not coming on & no hot water) but I could usually get it to reset (takes 10-20 attempts).
Friday I woke to find the heating hadn't come on and no hot water. Boiler is showing error code L1 - lockout overheat. The boiler doesn't reset and emits an irritating loud hum through the night - I don't know if I should just turn the boiler off at the plug?
I've so far had 2 gas registered engineers look at it - one did a full service and diagnostic check but couldn't find a problem, the other just re-set the boiler, said it was fine and left.
If I can get the boiler to re-set, the heating comes up to temperature, the boiler clicks off and when the room temp goes down the boiler doesn't come back on - it just goes into L1 mode. I can't then get the boiler to reset (I tried for 15 minutes last night).
The heating doesn't come on at all in 'run' mode - it only comes on when the thermostat is on 'constant on'. The water only comes on when the boiler is on.
The radiators have been bled, the pressure seems to be ok (it's over 1 bar and isn't dropping). The thermostat is on 20 and water is on maximum.
Someone has said it could be the pump, the fan, the circuit board?
I'm going through my insurance so at the moment cost isn't an issue - I'm covered for call outs and parts. I just want some heating!!!!
I'm really cold and miserable. I know it's not the end of the world but it's really starting to get me down that no one seems to believe me when I say there's a problem with the boiler.
Can anyone help??
Thank you.