Irisco app.

Jason Butler · 2 Dec 2020

Hi, I have a customer with irisco app that is not connecting to the cloud but the alarm is connected to the internet.
We are looking to reset the app but have been told only the original engineer can do this but we can't get hold of him. Can anyone help with this as we need to be able to use the app when customer is away. Thanks

secureiam · 2 Dec 2020

Speak to Risco, the only way that's possible if its disabled in the engineers portal I suspect.
They are now charging for connections so could be subscription isn't paid.

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Irisco app.

Jason Butler

secureiam

DIYnot Local

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