laptop problem

[jonny1]

when i use my laptop it sometimes just switches its self off????????

 

[Softus]

Switches off, or shuts down? If the latter then check the power management settings. If the former then it has a fault and you should contact a reputable repairer.

 

[jonny1]

it doesn't shut down it just switches off! if i turn it straight back on it wont load up but if i leave it a while then turn it back on it loads up ok???????

 

[Doc Lenny]

Can you tell us the make, model, processor,OS (xp?) etc..

Does it just switch off when the fan has been running fast or when you have left it idle for some time??

 

[jonny1]

it normally happens when im the internet.. its a toshiba with windows xp home edition..
++++++++++++++++++++++++++

intel celeron 2.6

 

[wanleg]

What anti virus and firewall are you using ?

Does it turn straight back on ?

Does it feel unusually hot ?

Do you see anything in the Windows event logs around this time ?

Did you buy this new and has this always happened ?

Is this still under warranty ?

Are these questions ever gonna end ?

 

[jonny1]

What anti virus and firewall are you using ?
norton anti virus not sure what a firewall is......

Does it turn straight back on ?
it will turn back on but wont load up if i turn it straight back on after it has just cut out, but it will load up if i leave it a while 15 20 mins....

Does it feel unusually hot ?
it is quite hot underneath not to sure if this unusuall...

Do you see anything in the Windows event logs around this time ?
not sure what the windows event log is.....

Did you buy this new and has this always happened ?
i did get it new but it as only just started to do it....

Is this still under warranty ?
it isnt under warranty.....